Shipping

Currently we deliver to the following countries:

Currently we deliver to the UK ,all EU ,Scandanavia ,Australia, NZ, South Africa , Middle East, HK  and the USA.Outside of the UK postal charge is £12.50 total and the customer is additionally responsible for their own taxes and duties.

Free Returns - Full Refunds

If the shoes don't fit or you're not happy with the products we delivered then you can return them free of charge and receive a full refund in the UK only.For other countries there is a postal charge. Please review the Return Policy at the bottom of this page for terms and conditions.

Shipping Confirmation Emails

We will send you a shipping confirmation email when all or part of your order is shipped. The email will include the Courier Tracking Number. You will be sent a shipping confirmation email with a tracking number for every shipment.

Shipping in Multiple Packages

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

Tracking Your Order

You can check the status of your order any time by clicking on ‘View My Order’ at the bottom of this page. You can also log into your account at the top of this page or by selecting 'My Account' at the bottom of this page. We will also keep you updated on your order status via email. And finally you can also follow the progress of the shipment via the relevant courier website by providing the Courier Tracking Number.

Delivering Your Package

We process and ship all orders Mondays to Fridays. At this time, we do not offer shipping or delivery on Saturdays, Sundays, or national holidays. Most items are available to ship within 2 business days unless otherwise noted. After which the delivery time is dependent on the zone your address falls under. Shipping time is usually 1-2 working days, but can take up to 5 working days.

Delivery Schedules

Orders placed before 4pm will be dispatched overnight unless they have payments that need verifying, at which point they will be dispatched the next working day. Shipping time is usually 1-2 working days, but can take up to 5 working days.

Enjoy your Punkawalas!